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How can we help you?

Designing

What are the printed files requirements?
Can I upload files with a resolution of more than 300 dpi?
What is a linear meter?
Can I print photos on fabric?
Does my design remain private?
What if I can't upload my design?
Color profiles
How to order a personalized textile product with my design?
Are there any minimum order requirements for personalized textile products?

My orders

Status of an order
Can I cancel my order?
What is the manufacturing lead time?
Invoices
Shipping charges

Payment and Delivery

What payment methods do you accept?
My debit / credit card is not working
Bank transfer
We ship our products worldwide
Tax-exempt purchasing for EU companies
What happens if I refuse delivery of the parcel?

Production

Is your printing eco-friendly?
What technique and machine do you print with?
What is preatretment and what is it for?
What printing methods are available for custom textile items?

Home Bank transfer

Bank transfer

We accept bank transfers. If you are unable to pay for your order with a debit/credit card, you can pay by bank transfer.

Please email us your order number and we will send you a proforma invoice for payment. After you have sent the transfer, please send us proof of payment.