How can we help you?
Designing
- How to prepare files for printing
- How to reduce the file size for fabric printing without losing quality?
- Why does my design look blurry in the editor?
- Can I upload files with a resolution of more than 300 dpi?
- What is a linear meter?
- Does my design remain private?
- Can I print photos on fabric?
- What if I can't upload my design?
- What color profile should I use for fabric printing?
- How to order a personalized textile product with my design?
- Are there any minimum order requirements for personalized textile products?
Production
- Is your printing eco-friendly?
- What technique and machine do you print with?
- What printing methods are available for custom textile items?
- What is pretreatment in fabric printing and why is it needed?
- What is the difference between DTF printing and sublimation?
- What is OEKO-TEX certification and why does it matter?
- Can you print on dark-colored fabrics?
- How to care for custom printed fabric and DTF garments
- How to achieve accurate colors in custom fabric printing
- What is digital pigment printing on fabric and how does it compare to sublimation?
Wholesale & B2B
- Do you have a minimum order quantity for wholesale fabric printing?
- How do I place a bulk fabric printing order?
- Does Muzefab offer white-label fulfillment and dropshipping?
- Can I get a VAT invoice for my business order?
- How does cut and sew manufacturing work at Muzefab?
- How do I get a custom quote for a large or complex order?
My orders
Status of an order
After an order is placed on the site, it queues up and waits for execution. The execution of the order takes no more than the time that was indicated when ordering on the site.
When the order is completed and transferred to the courier service, you will receive an email (to the mailbox specified when placing the order), in which the status of the order will be changed to “shipped”, as well as the track number of your parcel.
In some cases, when the parcel does not have a tracking number (often when sent by regular mail), the tracking number field will be empty.