How can we help you?
Designing
- What are the printed files requirements?
- Can I upload files with a resolution of more than 300 dpi?
- What is a linear meter?
- Can I print photos on fabric?
- Does my design remain private?
- What if I can't upload my design?
- Color profiles
- How to order a personalized textile product with my design?
- Are there any minimum order requirements for personalized textile products?
My orders
Payment and Delivery
Status of an order
After an order is placed on the site, it queues up and waits for execution. The execution of the order takes no more than the time that was indicated when ordering on the site.
When the order is completed and transferred to the courier service, you will receive an email (to the mailbox specified when placing the order), in which the status of the order will be changed to “shipped”, as well as the track number of your parcel.
In some cases, when the parcel does not have a tracking number (often when sent by regular mail), the tracking number field will be empty.