Comment pouvons-nous vous aider ?
Conception
- How to prepare files for printing
- How to reduce the file size for fabric printing without losing quality?
- Why does my design look blurry in the editor?
- Puis-je télécharger des fichiers avec une résolution supérieure à 300 dpi ?
- Qu'est-ce qu'un mètre linéaire ?
- Est-ce que mon design reste confidentiel ?
- Puis-je imprimer des photos sur du tissu ?
- Que faire si je ne peux pas télécharger mon design ?
- Color profiles
- How to order a personalized textile product with my design?
- Are there any minimum order requirements for personalized textile products?
Mes commandes
Paiement et livraison
Puis-je annuler ma commande ?
You can change or cancel your order if it is still in the waiting queue (for regular orders within 4 hours from the moment of order placement, for rush orders within 1 hour). In this case, a refund will be issued minus the non-refundable transaction fees charged by payment providers or banks (3% + 0.30 EUR).
If your order has already been completed or is in progress, it cannot be canceled or changed.
The refund will be made using the same method that was used to make the payment. We will process a refund within 15 days after the day the order was placed.